Find IT overwhelming? Does it feel impossible to keep up with the ongoing changes? What about hiring and retaining the right staff to maintain performance?
Imagine letting it all go! Focus on business growth while our expert’s design, maintain and manage each system for you.
Leading Internet and voice solutions can reduce (costly) operational downtime, increase data speed, which creates greater efficiency for your team and boosts their output.
If you need Fiber, Fixed Wireless, Ethernet, NBN or a voice solution such as 3CX we have you covered
Get custom IT advice with a blueprint to save hours on labour and cut unnecessary expenses whilst increasing ROI on existing systems!
Interested? Reach out for a free audit now: 1300 024 748
With access to over 500,000 products, our team can source IT solutions to match your goals in just a few clicks.
Create an account today to make your next technology purchase with us
Our engineers will take the pressure of problem-solving and stress off your hands any time a system fails or underperforms, contact us today on 1300 024 748.
We follow a strict operational process that has been stringently tried and tested to meet the needs of your business. From assessing, auditing, documenting, implementing and optimising we ensure your business is supported each step of the way.
Book your obligation-free audit, and we’ll uncover any gaps in your IT systems that are costing the company time, money or exposing risk.
If we expose any holes or threats in the health of your IT system, we’ll design an action plan to rapidly eliminate the inefficiencies.
This step is where the transformation happens, as we expertly implement solutions that quickly deliver each outcome your company needs to increase ROI and performance.
We continue to fine-tune and upgrade each system for continuous improvement and compounding ROI.
|Features||Remote Care||Total Care|
|Unlimited business hours on-site support|
|Unlimited business hours remote support|
|Staff and device on-boarding/off-boarding|
|Vendor and 3rd party liaison (Telstra, Microsoft etc.)|
|Prioritised response times via Service Level Agreement|
|24/7 network monitoring of all devices and reporting|
|Critical OS and device patch management|
"Their team bent over backward to immediately accommodate us!"
Our 3CX system was initially set up in-house by a former employee, who had not left us any of the login details or passwords. Our phone system was one month from expiring when we received a notification from 3CX, a quick Google search brought up Chris and the crew at Managed Services. Their team bent over backward to immediately accommodate us, rectifying our issues straight away, and putting protocols in place to prevent any future issues. Their service was prompt, professional and personalised. I couldn't be more happy with Managed Services!
"No matter how big or small your business or IT needs."
Thanks Chris and the team at MSA. Chris recently did an email migration for our small business. Migrating 5 email account and creating a OneDrive share point for all our cloud based documents to be held securely. Highly recommend their service no matter how big or small your business or IT needs. Mark & The Rosh Partners team.
"The entire process was seamless."
Chris and the team from Managed Services upgraded our phone systems to a 3CX VoIP solution. The entire process was seamless from hardware design and implementation to number porting and everything in between. Great setup and exceptional ongoing support, I highly recommend them and look forward to working with Managed Services in the future. Thanks guys!
"Outstanding Knowledgeable IT Service."
Managed Services Australia is a thoroughly professional and expert firm in their field of IT services. They provided the necessary assurance to our business of knowing that we are in ‘safe hands’ with all our IT and Web-based needs, as well as providing excellent professional services and advice on the latest developments in technology to meet the growth of our business. Most importantly, they are always extremely timely in their response to any of our calls for assistance. This is a ‘comfort’ zone on which all business relies. I thoroughly recommend MSA to any reader – you could not be in better and safer professional expert hands.
From choosing my clients to distributors, i needed to work out what sort of clients i was hoping to attract. I then needed to design a webpage that would breifly outline what we do and specialise in. We contacted a few designers in regards to our brief and came across Managed Services Australia, with his expertise within the industry he advised me on what was the best layout and guided me step by step through the whole process. MSA took care of our email and security and delivered a classy website for our business. Service was outstanding, through constant communication and taking care of the entire process. Couldnt have made the process any easier for us. Thanks very much.
Managed Services Australia recovered our business from complete disaster after a ransomware attack which infected all our systems via a fake Australia Post email and encrypted all our data. MSA were able to recover all our data, migrate our emails to office 365, implement their total care managed services and security solutions to protect us from future attacks. MSA have supported our business for the last 9 months and we couldn't be happier with their service.
Our previous service provider wasn't able to deliver on their promises which cost our business a lot of time and money. Managed Services Australia were referred to us by a colleague and immediately provided a solution to each of the issues we were experiencing. MSA designed our new website, migrated our email and implemented Mailguard to protect us from spam and viruses. Providing technical support to our staff and monitoring our systems MSA took ownership of our problems and offered successful solutions.
"Look no further."
We operate a multinational organisation with offices across Melbourne, Sydney and Hong Kong. We rely heavily on our technology infrastructure to operate our business successfully. Managed Services Australia has supported our business since our inception in 2004, laying the foundation for success through a number of key hardware and software solutions. If you need a reliable technology partner. Look no further, we recommend MSA to any medium sized business.
Entire has been using the services of Managed Services Australia. They have installed and maintained our remote WWAN 4GX Router solution. Installation and support that has been provided has been done in a highly Professional manner. All configuration had been rigorously tested offsite to ensure seamless installation. We have confidence in the Service that Managed Services Australia, has provided and will continue to use them as required in the future.
Managed Services Australia has vast experience working with large firms and brings a wealth of knowledge to support our business. Their solutions that have been tailored to our business to ensure we continue to be aligned with industry standard technology, security and operations while focusing on efficiently managing our technology budgets. As a subscriber of Total Care, Managed Services Australia ensures we are always protected through constant management of our services and supported when systems malfunction without incurring any extra support costs. Managed Services Australia always provide quick responses and resolutions to minimize our business downtime. This ensures peace of mind by engaging a technology partner that looks after all our needs. The constant updates and quarterly reviews allow us to ensure our company is changing with the times and keeping us protected. We are 100% satisfied with Managed Services Australia.
"Understands our business."
Managed Services Australia has managed to obtain the necessary understanding of our business procedures and has been providing customized IT services based on such understanding to minimize waste of resources. We have found with MSA, established procedure seldom requires reengineering in order to facilitate any new technology, which has so far minimized the impact, if any, on our daily business operations while keeping us benefiting from the ever evolving technologies. In our experience, Managed Services Australia has also made their service highly available especially when we come across with unexpected technical difficulties. We are satisfied with the turn-around cycle between any issues lodged and being resolved. We appreciate Managed Services Australia has always, with our experience, come up with a satisfactory result.