Seamless Communication, Unleashed Potential: Transform Your Business with Our Superior Voice Services.

Reimagine the way your business communicates with our revolutionary Business Voice Services. Experience seamless integration, unsurpassed flexibility, and unwavering reliability that empower you to stay connected, drive efficiency, and achieve your business goals.

3CX: Revolutionising Business Communication

Harness the power of 3CX, an open standards communications solution that offers complete Unified Communications, out of the box. It provides your business with an all-in-one IP PBX that delivers unparalleled functionality.

  • Mobility with Android and iOS apps.
  • Integrated video conferencing.
  • Secure and reliable with automatic backups.
  • Web conferencing: Conduct virtual meetings and webinars without the need for additional software.

  • Mobile apps: Stay connected anytime, anywhere, with mobile apps for Android and iOS.

  • Advanced collaboration features: Share files, hold video conferences, manage your call flow, and more.

  • Unified communications: Handle calls, video conferences, messages, and faxes all from one platform.

  • Security features: Includes integrated, automatic IP blacklist, encryption, and more to keep your communications secure.

  • Reduced telecom costs: By leveraging VoIP, you can save on your phone bills.

  • Easy scalability: Easily scale your system to meet the changing needs of your business.

  • Click-to-call: Integrate with CRMs and databases to enable click-to-call directly from your browser or application.

  • Call recording and logging: Record calls for future reference and track call histories for better customer service.

  • Call Queues: Efficiently manage high volumes of incoming calls by placing them in a queue until an agent is available.

  • Digital Receptionist (IVR): Automate your call routing with an Interactive Voice Response system. Allow callers to select options via keypad inputs, ensuring they’re directed to the right department or person quickly and efficiently.

  • Call Reports: Gain valuable insights into your business with detailed call reports. Analyse data on call duration, hold times, response times, missed calls, and more.

SIP Trunks: Empower Your Global Reach

Our SIP Trunks provide superior voice quality and unlimited local, national, mobile, and 13/1300 calls.

  • Unlimited local, mobile and national calls: Make unlimited calls within your local and national network without worrying about additional charges.

  • Unlimited international calls to 17 countries.

  • Improved call quality: Experience superior voice quality compared to traditional analog lines.

  • Direct Inward Dialing (DID): Assign a personal number to each employee without requiring multiple physical phone lines.

  • Cost-effective: Lower costs than traditional phone systems by leveraging the internet for calls.

  • Scalability: Easily add or remove lines based on your business needs.

  • Business continuity: In case of an emergency, calls can be rerouted to other locations quickly.

  • Integration with existing PBX: Seamlessly integrates with your existing PBX system, including 3CX.

  • Billed per channel
  • Professional digital storytelling

  • Intelligent search and discovery

  • Connection and collaboration

  • Web and mobile app development

  • Workflow automation

  • Works across multiple devices

  • Instant messaging and online meetings

Number Renting: Get Connected, Stay Connected

With our Number Renting service, you can gain access to 13/1300/1800 and phonewords numbers, landline numbers, and mobile numbers/GSM numbers. It’s about providing you with a unique identity and keeping you connected with your clients wherever you are.

  • Wide Range of Numbers: Access a broad selection of numbers, including 13/1300/1800 and phonewords numbers, landline numbers, and mobile numbers/GSM numbers.

  • Instant Recognition: 13/1300/1800 numbers are easily recognisable and memorable, making it easier for customers to reach out to your business.

  • National Reach: 13/1300/1800 numbers allow your business to have a national presence, regardless of location.

  • Local Presence: Rent a local landline number to give your business a local presence, even if you’re operating remotely.

  • Phonewords Numbers: Increase your brand visibility and recall with phonewords numbers that spell out your business name or service.

  • Customisable: Choose a number that fits your business needs and brand identity.

  • Cost-Effective: Typically cheaper than investing in and maintaining your own lines, particularly for businesses that need flexibility in scaling their operations.

  • Portability: If you decide to move your business, your rented number stays with you.

  • Reliability: High availability and uptime of numbers, ensuring your customers can reach you anytime.

  • Easy Setup: Fast and hassle-free setup so you can start using your rented numbers quickly.

eFax: Modernising Traditional Fax

Say goodbye to bulky fax machines and hello to our eFax service. Send and receive faxes through email, streamlining your communication and reducing paper waste.

  • Fax to Email: Send and receive faxes directly through your email, negating the need for a physical fax machine.

  • Any Device Accessibility: Access your faxes from any device – be it a computer, smartphone, or tablet – as long as you have internet access.

  • Cloud Storage: Store all your faxes in the cloud, making them easy to search, retrieve, and organise. This also reduces the risk of losing important documents.

  • Multiple Format Support: Send and receive faxes in a variety of formats, including PDF, TIFF, and JPEG.

  • Simultaneous Faxing: Send and receive multiple faxes at the same time without any delays or busy signals.

  • Highly Secure: With encryption and secure cloud storage, your faxes are kept private and confidential.

  • Environmentally Friendly: Reduce paper waste by switching to a digital fax solution.

  • 24/7 Availability: With eFax, you’re able to send and receive faxes at any time, regardless of your office hours.
  • Fax Scheduling: Schedule your faxes to be sent at a specific time, enabling better time management.

  • Detailed Reports: Track your fax history, including sent, received, and failed faxes, for better records and auditing.

Integrated SMS Services: Transforming Business Communications

Elevate your business operations with our integrated SMS services. This solution equips your business with a direct, efficient, and highly responsive communication channel using the 3CX platform, meeting your customers on their preferred platform and delivering superior service.

  • Two-Way Communication: Engage in interactive conversations with your customers, fostering stronger relationships.

  • 24/7 Accessibility: As long as your customers have their phones, they can receive and respond to your messages anytime, anywhere.

Messages on Hold: Professional Greetings, Made Personal

Welcome your customers professionally with our Messages on Hold service. Enjoy studio-recorded greetings that can be customised to your liking, giving your customers a warm welcome each time they reach out.

  • Studio-Recorded Messages: Enjoy top-quality audio with our professionally recorded messages. Our voice artists ensure crisp and clear recordings that represent your brand effectively.

  • Customisation: Tailor your messages to perfectly match your brand voice and style. You can alter the script, music, and tone to meet your specific needs.

  • Marketing Opportunity: Utilise the on-hold time to advertise your products, services, promotions, and other relevant business information to captive customers.

  • Multiple Messages: Switch between various messages as per the time of the day, season, or specific promotions you’re running. This keeps your messaging fresh and relevant.

  • Music on Hold: Break the monotony of waiting with a selection of pleasant and soothing music tracks. Choose the music that best fits your brand’s personality.

  • Caller Segmentation: Differentiate messages based on the caller type, such as new or existing customers, or the department they’re trying to reach.

  • Regular Updates: Keep your messages up to date with regular updates. Whether it’s a change in your opening hours or a new product launch, we’ve got you covered.

  • Professionalism: Give a professional first impression to your callers with high-quality, tailored messages on hold.

Integrations: Communication at Your Fingertips

Our Business Voice Services integrate seamlessly with all 3CX applications, along with Cliniko, Single Sign-On, LDAP, and Office 365. This allows for a unified communication platform that improves efficiency and productivity across the board.

  • Microsoft 365 apps

  • 1 TB of secure cloud storage per user

  • Email and calendars

  • Instant messaging and online meetings

  • Streamline appointment scheduling with customers and partners

  • Defend against cyberthreats

  • Manage mobile devices, tablets, and computers

  • Enable secure remote access and protect identity

  • Help protect business data

All-Inclusive Business Voice Services for Optimal Communication and Collaboration.

Our Business Voice Services are designed to meet the diverse communication needs of businesses of all sizes. From mobile services and advanced phone systems to customisable numbers and SMS capabilities, we provide an all-in-one solution to ensure seamless communication within your organisation and with your customers.

Overcoming Key Challenges in Business Voice Services.

Implementing a robust and efficient communication infrastructure can be complex and resource-intensive. Our Business Voice Services are designed to help you overcome these challenges by providing comprehensive solutions tailored to your specific needs, ensuring seamless communication and driving business growth.

Scalability

Our Business Voice Services are designed to seamlessly scale with your business, accommodating your growing communication needs.

Integration

We ensure smooth integration with your existing infrastructure and systems for a seamless communication experience.

Customisation

Our services are highly customisable, allowing you to tailor your communication infrastructure to meet your unique requirements.

Cost Efficiency

Our comprehensive Business Voice Services help you reduce communication costs while maintaining high-quality service.

Mobility

We provide mobile services that enable you to stay connected and communicate effectively, even on the go.

Customers that made the right choice.

Upgrade Your Business Communications with Our Business Voice Services.

Don’t let outdated or inefficient communication infrastructure hold your business back. Contact us today to learn more about our Business Voice Services and discover how we can help you transform your communication processes, improve customer engagement, and drive growth.

Frequently Asked Questions.

Are your Business Voice Services suitable for businesses of all sizes?

Yes, our services are designed to cater to businesses of all sizes, from small startups to large enterprises.

How long does it take to implement your Business Voice Services?

Implementation time varies depending on the complexity of your existing infrastructure and the services you require. However, we aim to have your Business Voice Services up and running as quickly as possible.

Can I choose specific services from your Business Voice Services offering?

Yes, our services are highly customisable, allowing you to choose the solutions that best meet your business’s communication needs.

Is there any downtime during the implementation of your Business Voice Services?

We strive to minimise downtime during the implementation process, ensuring a seamless transition to your new communication infrastructure.

Can you help me choose the right Business Voice Services for my business?

Yes, our experts will work with you to understand your communication needs and recommend the most suitable solutions for your business.

What kind of support do you offer for your Business Voice Services?

We provide ongoing support for our Business Voice Services, ensuring that any issues are promptly addressed and resolved.

Can you integrate your Business Voice Services with my existing CRM or other business applications?

Yes, we can integrate our Business Voice Services with a wide range of CRM and other business applications for seamless communication and collaboration.

Are your Business Voice Services compliant with relevant industry standards and regulations?

Yes, our services are compliant with all applicable industry standards and regulations, ensuring that your business remains secure and compliant.

How can I monitor the performance of my Business Voice Services?

We provide comprehensive reporting and analytics tools, allowing you to monitor the performance of your Business Voice Services and make data-driven decisions to improve efficiency and customer satisfaction.

What is the pricing structure for your Business Voice Services?

Our pricing structure is flexible and depends on factors such as the services you require and the size of your business. Please contact us for a customised quote.

Get a personal consultation.

Other technology services.

Cloud Services

Transition to the cloud seamlessly with our expert cloud services.

  • Enables scalable IT infrastructure.

  • Enhances data accessibility and collaboration.

  • Reduces capital expenditure on IT.

  • Boosts business continuity and disaster recovery.

Cyber Security

Secure your business with our advanced cyber security measures.

  • Defends against evolving cyber threats.

  • Protects sensitive business information.

  • Builds trust with customers.

  • Ensures compliance with security standards.

Domain & Website Hosting

Establish your online presence with our domain registration and hosting services.

  • Enhances online visibility and branding.

  • Provides secure and reliable hosting environment.

  • Enables swift website scaling.

  • Supports SEO efforts and rankings.